Alerts & Notifications
Every alert can be tuned on four dimensions: when it fires (the moment it happens, a fixed time each day, or hours before or after a trip), who gets it (staff, drivers, or customers), what it says (a message template you control), and how it's delivered (SMS, email, Slack, or Microsoft Teams). Every alert sent is saved to a searchable Alert History.
From $100/mo, based on your fleet size · additional fees may apply for SMS usage · see full pricing ›
How it works
Booking and telematics data is checked continuously, and the platform watches for the events you care about: a vehicle running late, a driver approaching an HOS limit, a missed DVIR, or unplanned vehicle activity.
Set the trigger timing, the recipients, the channel, and the exact wording with a message template, so every alert says exactly what you want it to say.
By SMS, email, Slack, or Microsoft Teams, to staff, drivers, or customers, the moment your rule is met, no one has to remember to send it.
Every message sent lands in a searchable Alert History, with optional nightly CSV reports and two-way SMS replies forwarded to your team.
What's included
Notify staff and drivers the moment a vehicle or driver is running late for a booking.
Samsara-based alerts for driver and vehicle behavior events, sent as they happen.
Flag vehicles that aren't moving during a time window or geofence you define.
Warn managers and drivers as they approach On Duty or Driving limits, before it's a problem.
Confirm trip details with drivers and customers ahead of time, automatically.
Follow-up messages for feedback, no-shows, and special requests after the trip.
Alert a relay driver as their next vehicle is getting close, so handoffs stay on schedule.
Send custom messages to groups on demand, and search the full alert history.
Why it matters
The right people already know before they have to ask.
SMS replies from drivers and customers can be forwarded to your team.
SMS, email, Slack, and Microsoft Teams, so nothing gets missed in a channel no one checks.
Searchable Alert History, with optional nightly CSV reports.
Pricing
Questions
SMS, email, Slack, Microsoft Teams, and Heymarket. You pick the channel per alert, per recipient.
Yes, additional fees may apply based on SMS usage. Ask us for a quote during a demo.
Yes. Alerts can be configured to reach staff, drivers, or customers, depending on the event and the message.
Yes. Every alert rule lets you set the recipients, the trigger timing, the channel, and the message template.
Yes. Every alert is saved to a searchable Alert History, with optional nightly CSV reports for your records.
A short demo, built on your operation. No commitment.
Fleet Integrations