Bus SOS · Your Breakdown Assistance Network

Breakdowns happen. Getting help shouldn't be the hard part.

A driver kicks it off. Dispatch sees exactly where the bus is and which coaches or partners can help. Nearby operators are alerted. All from a phone, with no app to install and nothing to log into.

Open the public yard map Join the network, free Book a demo

Every page here works without a login, including the links in the alerts.

Live demo · Bus SOS

Wed Sep 23 · 11:00 AM PT / 2:00 PM ET

2:53

Watch it happen start to finish.

How it works · on a phone, no login

From a driver's phone to a coach on the way.

The driver sends an SOS

One tap from your company's link: type the bus number and it finds itself, name and number fill in too.

Telematics-connected fleets also get a dedicated text number: SOS <notes>, SOS <vehicle> <notes>, or share a dropped pin. The driver and the bus are matched from the phone number. No login, no app.

1 / 4

Path 1 · Web page

The driver SOS form on a phone after typing bus 201: a green confirmation that the bus was located, the pin on its live position on the map, and the driver's name, number and note filled in

Path 2 · Pin drop + request

Current LocationSunrise Manor, NV

SOS overheating need to move 42 passengers to hotel 30m away

Bus SOS: We received your SOS and location and alerted Northline Coach dispatch. Track status: fleet-int.com/…

Path 3 · Bus # + request

SOS 201, overheating need to move 42 passengers to hotel 30m away

Bus SOS: We received your SOS for Bus 201 and alerted Northline Coach dispatch. Track status: fleet-int.com/…

Dispatch reviews and tries to find help

Your team gets a text and an email with a link to this page: the map, the nearest yards, and your own buses near the scene with their availability.

Tap one to see where it is, what it's on, who's driving, and how many HOS hours they have left.

2 / 4

The dispatcher page on a phone: a map with the SOS location and the company's buses, then the nearby-vehicles list with one bus expanded to show its live status, availability and the driver's hours

Dispatch sees who a broadcast would reach and sends it.

Slide the broadcast area out and every partner yard is shown, and any others with a bus in range are counted, before you send.

One tap on Broadcast finalizes the request and sends it to nearby partners.

3 / 4

The dispatcher page on a phone: a map with the 60-mile broadcast circle around the SOS location, the audience list of two partner yards in range and one more company with a vehicle in range, and the filled-in broadcast review form with its Broadcast now button

Partners review the request and decide if they can help.

Each partner in range gets its own copy with the location and who to call, and sees its own buses near the scene.

From here, it's people talking on the phone: they call your dispatcher, you line up the help, and when the passengers are moving again you mark the SOS resolved.

4 / 4

A partner's page on a phone after a broadcast: the request details with the operator to call, a map with the SOS location and the partner's fleet, the SOS bus, and the list of its four nearest buses

Three levels of participation

Start today, it's free and takes just minutes to setup.

You don't have to change anything about how you run today to take part. Each level adds on the one before it.

1Public Yard Map

Anyone, right now.

Drivers, dispatchers. No registration or account required.

Drop a pin and see nearby yards with phone numbers
See our customers plus UMA, ABA and IMG member yards across the US and Canada.
Nothing is sent or recorded. You make the call.

How to use it

Click below to open the map and save it to your home screen.
Use yourlocation or drop a pin and set the radius.
Review the results and tap to call the closest yard.

See the map

2Register Your Yards

Support your drivers and dispatchers.

No telematics needed. Free, and you can register in a few minutes.

Your yard and contact info listed on every partner's SOS map
Receive: a message when a partner broadcasts near your yard, with a login-free page to respond
Send: your own driver link and dispatcher page. The driver drops a pin, and that pin is the SOS location
Broadcast: to opted-in partners in range, with a live count of who it reaches

Getting set up

Click Register below. We just need your company name and yard info.
It works in minutes for your own dispatch team. Login details arrive by email.
Give drivers one thing: your driver link. They drop a pin and send. No text number at this level.

3Connect Your Telematics

Put your telematics data to work.

Fleets on Samsara, Motive, Zonar, Saucon or Verizon. Free, like every level.

Everything in level 2
Send: a dedicated Bus SOS text number. A driver types the bus number on the driver link, or texts SOS, and the bus, driver and live GPS position fill in automatically
Receive: alerts when an SOS is near your yards or any of your live buses
Your nearest coaches with drive time, driver, hours of service and current booking, so you know who can actually help
Add your booking data too and every bus shows its current trip with pickup and drop-off times

Getting set up

Click Register below or email support@initekconsulting.com to enable for your account.
We connect your telematics and assign your dedicated text number. Vehicles, live GPS and driver data flow in.
Give drivers two things: your driver link and your dedicated Bus SOS text number.

What's shared, and what isn't

Help each other without giving anything away.

Yard addresses and phone #s are public.That's the point of the directory. Publishing your yard is what makes you findable in an emergency.

Bus positions are never shared unless you raise an SOS event and broadcast it.A partner's live vehicles are theirs. A sender sees an anonymous count, never a name or a location.

Internal by default, both sides opt inA driver's SOS goes to your dispatch team only. It reaches partners only when you broadcast it, and only those in range who chose to be alerted.

Questions

Quick answers.

What does it cost?

Nothing. Bus SOS is free at every level: the public yard map, a registered yard, and telematics-connected fleets.

How long does it take to join the network?

Just minutes. Fill in the form and our team will review your registration and complete the process. Once enabled, you will receive a welcome email and your yards will be visible to partners.

Do my drivers need to install anything?

No. The driver link and the tracking page open in the phone's browser (no login required). Also, drivers can raise an SOS with a plain text message or pin drop.

Who gets my broadcast?

Only companies that have enabled nearby SOS alerts AND that have a yard or vehicle inside your radius. The dispatcher page shows the count of partners in the blast radius and the yards by name before you send.

Which telematics platforms work with level 3?

Samsara, Motive, Zonar, Saucon and Verizon today. If you run something else, tell us during registration and we'll let you know what's possible. Level 2 works with any operation, no integration required.

Live demo · Bus SOS

See it for yourself.

The driver's SOS from a phone, the dispatcher's map and live bus status, the broadcast to nearby partners, and what a partner sees. Bring questions.

Sep23Wednesday

Live demo · Bus SOS

11:00 AM – 12:00 PM Pacific

2:00 – 3:00 PM Eastern

On Zoom · free registration

Breakdowns happen. Getting help shouldn't be the hard part.

From a driver's phone to a coach on the way.

The driver sends an SOS

Dispatch reviews and tries to find help

Dispatch sees who a broadcast would reach and sends it.

Partners review the request and decide if they can help.

Start today, it's free and takes just minutes to setup.

Anyone, right now.

How to use it

Support your drivers and dispatchers.

Getting set up

Put your telematics data to work.

Getting set up

Help each other without giving anything away.

Quick answers.

See it for yourself.

Put your yard on the map.